BILL and his Programs

With over twenty five years of experience in human resources, behavioral management, and training development, my purpose is to deliver superior quality services that are practical, measurable, and useful. I have provided customized training programs at DuPont, South Mill Farms, The Salvation Army, MBNA, Kaolin Farms, Greater Philadelphia Food Bank, Phillips Exotic Mushroom Specialties, Ignari and Lummis Architects as well as other organizations in the Delaware Valley.

I develop customized engagements that will create a lasting impact in your organization. The focus is on developing exciting and engaging programs to enhance team work, cooperative collaboration, smoother and more efficient inter-personal skills, and workplace harmony that will impact your bottom line results.

If your employees exhibit attitudes and/or personal behaviors you would like to see change, and if you want to retain skills and knowledge these people bring to your organization, then contacting me could be the most valuable business decision you make this year.

I invite you to find out more about how I can help you.

I have trained a wide variety of business leaders, therapists, teachers and families in the fine art of approaching human dilemmas with a solution oriented outcome. With a Masters of Social Work from the University of Washington, I taught at the University, in public school systems, and on many Indian Reservations throughout Washington State. I am an avid skier, sing with the Chorus of the Brandywine, and enjoy horseback riding near my home in Chester County, Pennsylvania. I am a member of the National Association of Social Workers, Delaware Employee Assistance Association, Business Networking International - President, Training and Coaching Forum, Wickerton Farms Homeowners Board, and Mentor Coach.

SEMINARS, WORKSHOPS, TRAINING AND DEVELOPMENT PROGRAMS

• Conflict Resolution and Management
• Customer Service Improvement
• Handling Difficult People
• Increasing Employee Retention
• Teamwork - Communication and Cooperation Skills
• Leadership Skills
• Motivating the Resistant and Reluctant Employee
• Respect in the Workplace
• Customized Engagements designed to meet your particular needs